We play a crucial role in ensuring the smooth and efficient operation of our clients's administrative and operational functions. Our responsibilities typically encompass a wide range of tasks aimed at optimising the business aspects of your organisation. We assist our clients in directing personnel and operational activities of their organisations or a department. By adopting operational plans, carrying out performance evaluations, supervising all daily activities and providing administrative support, we strive to keep your business productive, efficient and organised at all times.
By partnering with you, we help in monitoring your company's daily operations, ensuring the efficiency of staff performance levels to provide the highest quality services for your clients and customers. We also work with you to come up with new strategies for business growth and development, including new ideas for your company takes to identify business opportunities according to industry trends that would generate more revenue resources for your business and increase profits and also ensuring delivery of value for money services in line with the key principles of best value.
We manage the commercial function within operations and associated accounts or finance staff, support in the delivery of commercial objectives in line with the vision of Better at Business Agenda and Operations’ Business Plan.
Bringing to you a great wealth of experience in developing and maintaining a proactive entrepreneurial approach to commercial opportunities within your business and supporting the operations strategy, organisational design, as well as process management.
We can also manage the supervision of employees including performance management, team building, employee development, sickness absence management and discipline.
We will help you get your business administrative functions in place to achieve your business goals. Ideal for clients who need basic support to keep their business running smoothly.
Focus: Affordable, reliable support for day-to-day operations.
This enhanced service is best for clients who require consistent support and more involved business management services.
Focus: More hands-on, proactive support to improve efficiency and achieve business goals.
Designed for clients who need a strategic partner to drive their business forward. Our team of experts will help you analyse your business processes, identify areas for improvement, and develop strategies to achieve your business goals.
Focus: Full-scale partnership for scaling and achieving ambitious goals and set retainer hours.
For businesses that demand the absolute best.
Our Diamond Tier service is the pinnacle of business support, designed for clients who require a truly bespoke partnership. In addition to all the services provided in our Platinum Tier, the Diamond Tier offers a completely tailored experience, ensuring that every detail of your business operations and growth strategy is seamlessly managed.
We provide HR services to many small businesses just like yours across the country and we look forward to showing you what we can do. Empower growth by setting clear, attainable goals for your employees. You can establish goals and growth plans to help employees progress and succeed. Not only will these goals support employees, but they’ll also help managers and employees align their expectations.
Motivate, retain and inspire teamwork. Engagement and performance are deeply connected. But keeping your people emotionally engaged with their work and motivated to hit their targets is a struggle, especially across large and dispersed teams. We will help you come up with ideas to engage your people — both individually and as a team — in new and exciting ways, creating a happier, more productive workforce that’s committed to meeting your business goals.
We are experienced in creating dynamic templates and generating professional documents with accurate content, terminology, branding, and format. We can also easily build automated document flows for efficient generation, management, delivery, and storage of your business documents in collaboration with your software developers.
We are an agency that focuses on your business goals and looks for ways to deliver long-term impact for your business. We believe in successful project management & helping our clients to optimise their digital marketing strategies. We don’t just manage campaigns and chase clicks and impressions mindlessly.
There are many ways to automate processes, including digital process automation (DPA), robotic process automation (RPA), rules and decisioning. We will help you build end-to-end workflows and support specific business requirements. A well-designed process automation architecture is important for lowering costs and complexities and it creates a good foundation for process agility.
Tracking expenses, billing customers, and keeping financial records are all essential administrative tasks that contribute to the smooth operation of any business. These functions, however, consume valuable time and resources and detract from strategic business management. Our skilled professionals use a range of accounting software tools such as Xero, Quickbooks, FreshBooks, Sage and FreeAgent to manage company financial reporting.
We all know that making the right impression at the first opportunity is the best ingredient for communicating with those potential clients. We will partner with you to organise those all-important meetings and conferences; from creating agendas, taking minutes and following up on action points. We know how important it is to fine tune the way you prepare, conduct, and use a work meeting to achieve business objectives, discuss project updates, or resolve team issues.
We take on responsibility for overseeing day-to-day administrative tasks, such as appointment scheduling, client/patient check-in and check-out, medical records management, and billing and insurance coordination.
We have sound experience in dealing with compliance management for many of our clients in liaising with regulatory bodies such as the CQC, FCA & SRA, to ensure that you adhere to all relevant industry regulations, and other industry-specific guidelines.
We oversee the implementation and maintenance of electronic records systems, business & practice management software, and other technological tools that improve efficiency and accuracy. We also advice on useful business platforms.
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